FAQs

Delivery

All of our shop orders are sent by second class Royal Mail post.  We will endeavour to process your order within 10 working days but if your order is urgent please do contact us and will do our best to speed up this process.

Our delivery charges

Our delivery charges are calculated on the weight of your order.

Weight Cost
0g - 8g 50p
8g - 200g £1.00
200g to 800g £2.75
800g to 1.5kg £3.75
1.5kg to 2.6kg £5.50
2.6kg to 3.5kg £8.50
3.5kg to 6kg £12.00

Payments

All of our payments for our shop and donation pages are taken through Paypal. We never see your payment details, they are secured by Paypal's secure SSL servers, with the highest levels of encription and protection possible. For more information on Paypal's security please visit this page.

Returns

If you would like to return an item you have 30 days to notify us after receiving the product. Please see our terms and conditions for full details.  You will need to contact us and then return items to:

Cardiomyopathy UK, Unit 10 Chiltern Court, Asheridge Road, Chesham, Bucks, HP5 2PX